CLIENT SURVEY

Aloha and thank you for your business. Also, thank you for participating in our ongoing Client Survey program. The purpose of this program is to measure and improve the quality of service provided by all of our inspectors. Your answers will be kept confidential.*

We would very much appreciate your opinions regarding your recent home inspection. We are working to provide you with the best possible service and sharing your opinions will help us to measure and improve the quality of service we provide. There are some important questions we would like you to answer. There is space for additional comments you may wish to add.

Please indicate your response by checking the appropriate box from 1 - 10 with 10 being the highest rating.
 

1 2 3 4 5 6 7 8 910

1. I was satisfied with the day and time of this inspection.
 

                 

2. I felt the inspector listened to my concerns and questions.
 

                 

3. I found the report clear and easy to read.
 

                 

4. The inspector helped me with my decision.
 

                 

5. I have confidence in this inspector's knowledge and ability.
 

                 

6. I would recommend this inspector to my friends and relatives.
 

                 

7. I was satisfied with the "walk through" process.
 

                 

8. I was satisfied with the way the inspector worked with my realtor.
 

                 

9. The inspector appeared to be organized and prepared.
 

                 

10. I is important to me that my inspector is or was a general contractor.
 

                 

11. It is important to me that my inspector is professionally trained and certified.
 

                 

12. I would have paid more to have thermal imaging ("see through walls") of this property.
 

                 

13. Taking everything into consideration, I was satisfied with my home inspection.
 

                 

14. What did the inspector do well or where might they improve?.

Comments:
My email address:
 

    


* For comments you do not want to keep anonymous or for which you would like to receive a personal response, please direct them to the address below or email: clientservices@architechHI.com.

You may also choose to print this form and send the survey to:

Architech Home Inspection Systems, LLC

626 Pamaele St.
Kailua, HI 96734-3530
Attn: Client Survey

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