"I use no one else. "

Beryl Ono, Realtor

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M. Andrews
Nuuanu Avenue
Honolulu, HI 96817

October 28, 2006

Dear Bryan,

I wanted to take this opportunity to thank you for the excellent and knowledgeable service you provided. I was impressed with your integrity and I truly feel you had our best interests at heart. While I have purchased a number of properties in California I was unfamiliar with certain local construction practices and issues. Enough so that I missed a significant defect in the construction of the first property we were planning on buying.

So while we were disappointed in the "undisclosed" construction defect that you found, we would have been much more so had we actually completed the purchase of that house and then been subjected to the headaches and cost of a difficult, expensive and time consuming major repair. Your fee was money well spent.

Likewise I am appreciative of your efforts on the second property that you inspected for us. Especially in your willingness to follow up on my after sale questions and pointing me in the right direction when I was making improvements to the property and having difficulty in procuring a part locally. While it might have been just a little thing for you to do, taking the time to follow up was really a big help to me.

I consider it the difference between someone who just does the job and someone who is sincere, takes pride in their work, and is a professional. It was a pleasure doing business with you.

With Regards,

ML Andrews
 

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